Contact


Get in touch


    1st Floor Tinner’s Court
    Back Quay . Truro
    Cornwall TR1 2LL
    telephone: 01872 241955


    Get Directions:

    From the piazza square in Truro enter Tinners Court. This is an open courtyard on the left hand side of the square just beyond the Hall for Cornwall (if Lemon Street is behind you). On entering Tinners Court, you will pass a butchers on the right and a childrens charity shop and card shop will be on your left (we are situated on the first floor of this building). To find us, keep walking straight ahead towards a Georgian building. Before you enter an arch with estate agent details, access to the Treatment Centre is through a door on the left, next to Tootsie and Tiger. There is a lift if required.

    Please click here to download a map of the courtyard.


    Bank Holiday 

    The Practice will be closed on Monday 28th August due to the bank holiday.

    If you have an extreme dental emergency outside of our working hours, please call the NHS emergency line on 0333 405 0290.

    For information regarding our private out of hours emergency service, please call our practice phone on 01872 241955 where information can be found.

    The practice will be back open on Tuesday 29th August resuming normal hours.

    Practice membership plans

    If you are interested in joining one of our practice membership plans please us the contact form above or alternatively email or phone our reception team on info@thetreatmentcent.co.uk/01872 241955.

    Routine Appointments

    Due to our extremely busy phone lines, we kindly request that at this time if you wish to enquire in regards to routine examinations or have a non-urgent dental query to please email info@thetreatmentcentre.co.uk or phone after 11am when phone lines are quieter.

    Keeping our patients up to date with COVID-19 (Coronavirus)

    We will continue to prioritise urgent appointments and vulnerable patients.

    Our priority remains the safety of our patients and members of staff; the practice has the necessary personal protective equipment (PPE) in place along with high standards of infection control.
    Thank you for your continued support throughout this time.

    The Treatment Centre

    Our regular appointments are scheduled between 08.30-16.30 Monday to Thursday and 08.30-16.00 Friday. Hygienist appointments are available on a Monday, Tuesday, Wednesday and Friday. We reserve the following times for Private Treatment: 16.30-18.00 on a Tuesday and Wednesday. In an emergency, whenever possible, please contact us during normal surgery hours. If you need to be seen the same day, please get in touch before 10.30.

    For serious out of hours problems, please ring 01726 627800 for details of the duty dentist who will be happy to advise. This is a service provided by the local Kernow Clinical Commissioning Group (Kernow CCG), who is responsible for commissioning dental services in this area. Further information about local NHS dental services are obtained from the Kernow CCG, Sedgemoor House, Priory Road, St Austell on 0333 405 0290. Alternatively, you can contact NHS Direct on 0845 4647 or online at www.nhsdirect.uk

    Online Booking / Sign Up

    Online booking New patient sign up

    Patient Safety Charter

    Our patent safety charter can be downloaded here

    Complaints Procedure

    We aim to make your experience at the practice as pleasurable as possible. However, should you have any complaints, please contact Charlotte Sims on 01872 241955 (or email charlotte@thetreatmentcentre.co.uk ) who will be able to deal with your complaint and talk you through our procedure. Alternatively, you can download a copy of the procedure here

    Privacy Policies

    Details of the practice’s Privacy Policy can be found here.

    Patient safety charter can be found here

    Cancellation Policy

    A copy of our cancellation policy can be found here.

    Patient Confidentiality

    We take patient confidentially extremely seriously at The Treatment Centre and all personal information is treated in the strictest confidence. Only members of staff have access to patient information. All our patient records are securely stored at our practice to ensure that any patient information is only accessed as part of your treatment. No information will ever be released to a third party without your express permission. We have a strict confidentiality policy, which can be downloaded here

    New NHS Patients

    We are currently unable to accept new NHS patients. If you would like to join the practice as an NHS patient, please contact 0333 006 3300 to add your name to our waiting list or email AccessDental.Helpline@nhs.net